FAQs

3
I nā lāhui hea i lawe ʻia aku ai kā mākou mau mea i waho?

Ua lawe maʻamau mākou i Saudi Arabia, Dubai, Mexico, Vietnam, Korea, Thailand, Iapana a me nā ʻāina ʻē aʻe.

Loaʻa i kāu mau huahana ke kumu kūʻai, a he aha nā kikoʻī?

Loaʻa iā mākou ke kumu kanu nui o nā mea kanu one ma Kina a me nā lako lako.No laila, ʻoi aku kā mākou kumukūʻai ma mua o ka hapa nui o kā mākou mau mea hoʻokūkū.ʻO ka nui o ka nui, ʻoi aku ka maikaʻi o ke kumukūʻai.

He aha ka loaʻa kālā makahiki o ka hui i ka makahiki i hala?

He aha ka lakio ma waena o nā kūʻai kūʻai kūloko a me ka honua?He aha ka pahuhopu kūʻai i manaʻo ʻia no kēia makahiki?ʻO ka makahiki i hala, ʻo kā mākou loaʻa kālā ma kahi o 50 miliona RMB.ʻO ka hapa o kā mākou kūʻai honua he 40%, aʻo ka hapa o kā mākou kūʻai kūloko he 60%.ʻO ka pahuhopu o kēia makahiki ʻo ia ka hoʻonui ʻana i ka māhele o nā mea hoʻopukapuka e hāʻawi aku i nā mea kūʻai aku ma waho o nā kumukūʻai a me nā huahana ʻoi aku ka maikaʻi.

He aha ke ʻano o ka mālama ʻana i nā waiwai maʻamau?

Ma muli o ke ʻano like ʻole o nā huahana like ʻole i ke aniau, loaʻa iā mākou nā loea i kūpaʻa i ka pane ʻana i nā nīnau a kā mākou mea kūʻai aku e pili ana i ke kanu ʻana a me ka hāʻawi ʻana i ke kākoʻo maikaʻi loa ma hope o ke kūʻai ʻana ma ke ʻano o ka mālama.

He aha nā koho uku e ʻae ʻia e ka ʻoihana?

What online communication options and email addresses for complaints do you offer? We can be reached via Twitter, Facebook, WeChat, etc., the e-mail address:13144134895@163.com

Hiki iā ʻoe ke hoʻouna i nā palapala i koi ʻia?

ʻAe, hiki iā mākou ke hāʻawi i ka hapa nui o nā palapala me ka Phytosanitary Certificate, Fumigation Certificate, Certificate of Origin, Insurance, a me nā palapala e pono ai.

Pehea e pili ana i nā kaʻa kaʻa?

ʻO ka uku hoʻouna e pili ana i ke ala āu e koho ai e kiʻi i nā waiwai.Ma ka lewa ka mea maʻamau ka wikiwiki loa akā ʻoi aku ka pipiʻi.ʻO ke kai ka hopena maikaʻi loa no nā huina nui.Pono e nānā ʻia nā kumukūʻai ukana ma muli o ka nui a me ke ala.E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.

Pehea mākou e hoʻouka ai a hoʻopaʻa i nā ukana e like me nā lula o ka dute?

Hiki iā mākou ke hoʻomaʻamaʻa i ka ʻae ʻana i nā ukana e like me nā koi o nā lāhui he nui.No ka laʻana, hiki iā mākou ke wehe i ka lepo āpau a mālama i ke ola o nā mea kanu.Nui nā ʻano hana hoʻopili no nā mea kanu like ʻole e hōʻemi i ka nalowale o nā mea kanu i ka nui loa.